Reference

Privacy Policy — What We Collect and How You Control It

We collect what we need to run your account, process deposits through bKash, Nagad and Rocket, and keep withdrawal requests secure. You decide what stays visible and you can request changes or deletion at any time.

Account data onlyPayment wallet infoSession logsDevice identifiersContact preferences
111be Privacy Policy — What We Collect and How You Control It
PRIVACY QUESTIONS

How to Reach Us About Your Data

If you want to update your contact details, request a data export or ask us to delete your account history, the channels below connect you to the team that handles privacy requests. Live chat gets the fastest reply during Bangladesh evening hours; email works when you need a written confirmation.

Team online

Live Chat

Open the chat bubble in the lower right corner and type your privacy question. An agent will confirm your account mobile number before pulling up your record.

Privacy Email

Send your request to the support address listed in your account settings. Include your registered mobile number so we can verify ownership before releasing any data.

Account Settings

Log in and visit the privacy tab to toggle marketing messages, adjust cookie preferences and download a copy of your session history as a CSV file.

DATA SAFEGUARDS

How We Secure What You Share

Every deposit instruction from your bKash, Nagad or Rocket app travels over an encrypted connection so no one between you and our server can read the transaction ID. We store your password as a salted hash — even our own database admins cannot reverse it back to plain text. Session cookies expire after thirty minutes of inactivity so someone picking up your phone cannot jump into your account. We keep withdrawal records for three years to meet anti-fraud rules, then we archive them in a separate cold-storage bucket that only our compliance officer can unlock.

Encrypted Transit

Payment instructions move through TLS so your bKash PIN or Nagad OTP never appears in plain text on the network. We renew certificates every ninety days.

Hashed Passwords

Your login credential sits in the database as a one-way hash. If someone steals a backup file they still cannot log in as you without cracking each hash individually.

Session Timeout

After thirty minutes of silence the platform logs you out and clears the session cookie. You will need to enter your password again to resume play.

Retention Schedule

Transaction records stay live for three years to satisfy audit requirements. After that we move them to archival storage with restricted access and no public search index.

Privacy Policy FAQ

We ask for your mobile number, a password and your preferred wallet — bKash, Nagad or Rocket. That is enough to open the account and link your deposit rail. No national ID upload is required unless you request a large withdrawal that triggers manual review.

Yes. Log in, visit account settings and select the close-account option. We will remove your profile, contact details and session logs within seven days. Transaction records stay in our compliance archive for three years then get purged.

We share the minimum details — transaction ID and amount — with our payment processor so they can match your bKash, Nagad or Rocket transfer to your account. We do not sell contact lists or session logs to advertisers.

Each cookie expires after thirty minutes of inactivity or when you close the browser tab. Persistent cookies that remember your username last ninety days, but they cannot access your chip balance or withdrawal page without a fresh login.

Email the address in the support section above with your registered mobile number. We will verify your identity then send a JSON or CSV file containing your profile details, deposit history and session log within five business days.

Yes. Open account settings, navigate to the privacy tab and uncheck the promotional-email box. You will still receive transactional messages about deposits, withdrawals and password resets, but no bonus announcements or game spotlights.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.